Chile’s telecommunications market is moving toward a modernized, self‑declaration model designed to increase transparency and regulatory efficiency. Under Resolution Exenta Nº 737 (2025), all wireless and telecommunication devices marketed in Chile must include a visible QR code that links to a product‑specific verification webpage. Beginning February 22, 2026, manufacturers and importers will be required to maintain this information directly, using the Declaration of Conformity (DoC) framework rather than a centralized SUBTEL review process.
What SUBTEL QR Code Compliance Means
SUBTEL QR Code Compliance requires that each certified or self‑declared device provide verifiable information through a scannable QR label. When scanned, the QR code must direct users to a webpage maintained by the manufacturer or importer containing key compliance data—such as the model number, declaration of conformity reference, manufacturer and importer details, and Chilean representative contact information.
This change ensures real‑time traceability of approved devices and strengthens consumer confidence by allowing easy verification that products conform to national standards.
Applicable Regulations
Chile’s new labeling and compliance framework is supported by two key regulations:
• Resolution Exenta Nº 737 (2025) – Establishes the QR code labeling, product webpage, and representative requirements for all devices marketed in Chile.
• Resolution Exenta Nº 1985 (2017) – Defines permitted frequency bands and maximum output power for Short Range Devices (SRDs) and other wireless equipment.
Together, these resolutions form the foundation for digital traceability and technical conformity in Chile’s telecommunications market.
How the Declaration of Conformity Model Works
Under the updated process, SUBTEL no longer issues or reviews individual product approvals. Instead, manufacturers or importers issue a Declaration of Conformity (DoC) confirming that their devices comply with all applicable technical and regulatory requirements. Supporting documentation—such as accredited test reports, datasheets, and frequency data—must be retained by the responsible party and made available to SUBTEL upon request.
This model places accountability directly on the company declaring conformity while enabling faster market entry and streamlined oversight by the authority.
Steps to Achieve Compliance
- Prepare Technical Documentation. Collect test reports, product specifications, and safety information confirming that the device meets standards defined in Resolution 1985.
- Appoint a Chilean Representative. Foreign manufacturers must designate a local representative registered in Chile to serve as the contact point for regulatory matters and audits.
- Issue the Declaration of Conformity. Once documentation is complete, the manufacturer or importer signs the DoC confirming compliance. This declaration is retained as part of the technical file.
- Create the Product Verification Webpage. Publish essential data—including model name, DoC reference, representative contact, and applicable standards—on a publicly accessible page.
- Generate and Apply the QR Label. Attach a scannable, durable QR code that links directly to the product webpage. The label must remain legible for the lifetime of the product.
Responsibilities After Market Entry
Compliance does not end once a product reaches the market. Manufacturers and importers must maintain accurate documentation and ensure that the information displayed through the QR code remains current. Any change affecting the radio module, firmware, or labeling requires an updated DoC and corresponding webpage revision.
SUBTEL retains the authority to audit or request documentation to confirm that a device continues to meet regulatory requirements. Failure to produce records or maintain an accurate QR page may result in penalties or market withdrawal.
Technical and Labeling Considerations
Manufacturers should design the QR label with sufficient contrast and resolution for reliable scanning. The QR link must lead directly to the product’s verification page—not a general corporate or marketing site. Labeling should also include the product name, declaration reference, and manufacturer or importer details in clear text. Using permanent materials and testing readability under environmental conditions is recommended to avoid compliance issues.
Preparing for February 2026 Implementation
The QR labeling and verification webpage requirements become mandatory on February 22, 2026. Companies should begin transitioning now by auditing documentation, preparing their webpages, and updating labels to include the new QR format. Importers must ensure that all shipments entering Chile after this date meet these requirements. Devices that do not display a compliant QR label or active webpage may be subject to customs delays or enforcement actions.
Conclusion
Chile’s adoption of a self‑declaration system supported by digital verification represents a major step toward transparent and efficient market regulation. By properly implementing the Declaration of Conformity process, maintaining QR‑linked webpages, and adhering to Resolutions 737 and 1985, manufacturers and importers can demonstrate accountability while ensuring continued market access. Preparing early for the 2026 requirements will secure smoother compliance and greater consumer trust.
